University of Missouri - System Status

All Systems Operational

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS ? Operational
Faculty/Staff Email ? Operational
IT Ticketing Application (TeamDynamix) ? Operational
Joe'SS ? Operational
MyView ? Operational
myZou ? Operational
MU Connect Operational
Other MU IT Services ? Operational
Other UM IT Services ? Operational
PATHway ? Operational
PeopleSoft Finance ? Operational
PeopleSoft HR ? Operational
Phone Services ? Operational
PrintSmart ? Operational
Student Email ? Operational
TigerWiFi ? Operational
UM Web Applications ? Operational
Wired Network ? Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows ? Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Print Smart Pharos Sep 30, 2025 05:00-07:00 CDT

Print Smart Pharos will be offline on September 30, 2025, from 5:00 AM to 7:00 AM during the Pharos update. Please note that printing services for staff, faculty, and students will not be available during this time. We appreciate your patience during this process.
Posted on Sep 10, 2025 - 14:25 CDT

Hellbender Maintenance Oct 14, 2025 08:00-17:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Sep 09, 2025 - 12:19 CDT
Sep 12, 2025

No incidents reported today.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Hellbender Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 12:17 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 08:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 12, 14:19 CDT
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025
TDX System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 00:00 CDT
Scheduled - We will be performing scheduled system maintenance on Saturday, September 6th, 2025. Please review the details below to understand how this may affect your services:
Email Processing Delay
Email processing for the Work Management application may be delayed from 12:00 AM to 10:00 AM (ET). Email messages sent and received during this window may be queued during the system maintenance and may be slow to process until 10:00AM (ET). Email should return to normal processing after 10:00 AM (ET). It is advised to check the Unsuccessful folder following the completion of the maintenance after 10:00 AM (ET) on Saturday, September 6th, 2025. Although unlikely, it may be possible for an email message to be moved to the Unsuccessful folder during the maintenance. Any unsuccessful messages can be moved back into the Inbox folder for processing once the maintenance completes at 10:00 AM (ET).
Sep 3, 08:24 CDT
Sep 5, 2025

No incidents reported.

Sep 4, 2025
Investigating: Panopto Video
Resolved - The Panopto NA Cloud has been stable and operational.
Sep 4, 07:49 CDT
Monitoring - The source of the increased error rates has been mitigated. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved.

Thank you.
Sep 3, 15:56 CDT
Investigating - Academic Technology has been notified of a problem with Panopto Video. The Panopto vendor is working to resolve the issue. General website usage may be unstable, attempts to login or edit/view content may fail, and there may be problems using Panopto in Canvas.
Canvas itself is not affected, only Panopto.
The Panopto vendor is working to resolve the issue, but the estimated time to resolution is unknown.
Sep 3, 08:09 CDT
Sep 3, 2025
Sep 2, 2025
CBORD CS Gold Upgrade
Completed - The scheduled maintenance has been completed.
Sep 2, 07:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 05:00 CDT
Scheduled - CBORD CS Gold will be offline for scheduled maintenance Sept 2, 2025 05:00 AM – 7:00 AM. Doors and financial transactions will continue to function in offline mode. PrintSmart student printing will not be available during this time. We appreciate your patience during this process.
Sep 2, 04:07 CDT
PrintSmart Pharos (Student Printing)
Completed - The scheduled maintenance has been completed.
Sep 2, 07:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 05:01 CDT
Scheduled - PrintSmart Pharos (Student Printing)
PrintSmart Pharos (Student Printing) will be offline Sept 2, 2025 05:00 AM – 7:00 AM during the CBORD CS Gold upgrade. Student printing will not be available during this time. We appreciate your patience during this process.
Sep 2, 04:08 CDT
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025
Panopto LTI Outage
Resolved - All Panopto Clouds have been stable and metrics have remained normal since our last update. We are resolving this incident and Panopto engineers are completing a root cause analysis, which we will post here, within the next week.

This service is fully operational. If you experience problems, please contact the Help Desk at 573.882.5000 or click the chat button at doit.missouri.edu during business hours.
Aug 29, 21:04 CDT
Monitoring - The source of the increased error rates has been mitigated. Webcast playback functionality has been restored for all users. Panopto's cloud operations team is monitoring cloud metrics to ensure the issue is resolved.
Aug 29, 08:14 CDT
Update - The source of the increased error rates has been identified. The Panopto cloud operations team is working on a mitigation for the issue. The process of mitigating the issue is expected to last approximately 6 hours, with an update to be provided once the mitigation is applied.

Thank you.
Aug 28, 19:15 CDT
Update - The source of the increased error rates has been identified. Panopto’s cloud operations team is working on a mitigation for the issue. The process of mitigating the issue is expected to last approximately 24 hours, with an update to be provided once the mitigation is applied.

The next update will be within 24 hours.
Aug 27, 19:35 CDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 17:26 CDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 17:23 CDT
Identified - The source of the increased error rates has been identified. Panopto cloud operations team is working on a mitigation for the issue.
Aug 27, 15:19 CDT
Investigating - All Panopto Clouds are experiencing an issue launching LTI in a subset of customers and a subset of users.

Students might have issues viewing videos embedded on Canvas pages.
Aug 27, 11:37 CDT
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