University of Missouri - System Status
Unified Communications - Telecom
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 2026 - 18:00 CDT
Scheduled - A code upgrade will be performed on the storage array. No service impact is expected.
Mar 12, 2026 18:00 - Mar 13, 2026 00:00 CDT
Campus and Hospital Contact Center Access for US Cellular Callers
Update - US Cellular implemented a change earlier this week to resolve the issues related to call trees and contact center interactions from their users. This change did not resolve the issue and they are continuing to get reports of user problems. They are continuing to work on a permanent resolution.
Mar 11, 2026 - 08:45 CDT
Update - US Cellular continues to work on this issue. New call examples have been submitted for their investigation.
Mar 09, 2026 - 09:07 CDT
Update - US Cellular completed maintenance on their facilities Thursday evening but we are still receiving reports of users unable to to make selections with auto-attendants and call centers. DoIT has been forwarding caller information to US Cellular as reports are received. Users can also contact US Cellular customer service directly to report calling issues.
Mar 06, 2026 - 13:55 CST
Update - US Cellular callers to campus and hospital call centers are currently unable to make keypad selections from their phones. Tthis is an issue with other businesses as well and US Cellular is aware of the issue and working on a resolution at this time. US Cellular has provided no ETA as to when the problem will be resolved but are actively working on the problem.
Mar 05, 2026 - 09:24 CST
Update - US Cellular has been contacted and their engineering team is working on a solution.
Feb 26, 2026 - 08:53 CST
Identified - We are currently investigating an issue affecting some US Cellular customers calling in to campus and hospital contact centers. The US cellular callers are unable to successfully enter choices when asked to do so in the greetings. Technicians have only been able to recreate this issue for US Cellular callers. All other carriers are working normally. Any US Cellular callers should report this issue to US Cellular.
Feb 25, 2026 - 14:19 CST

About This Site

Welcome to the System Status page for UM IT. This page notifies users of outages or degraded service for a number of the IT Systems at MU. Sign up if you would like to receive email notifications on particular systems.

Canvas LMS Operational
Campus Email Operational
IT Ticketing Application (TeamDynamix) Operational
Joe'SS Operational
MyView Operational
myZou Operational
MU Connect Operational
Other MU IT Services Under Maintenance
Other UM IT Services Under Maintenance
PATHway Operational
PeopleSoft Finance Operational
PeopleSoft HR Operational
Phone Services Under Maintenance
PrintSmart Operational
Student Email Operational
TigerWiFi Operational
Virtual Private Network (VPN) Operational
UM Web Applications Operational
Wired Network Operational
Zoom Meetings Operational
Zoom Cloud Recording Operational
Research Software Updates Operational
Windows Operational
Apple Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Hellbender Maintenance Updates [April] Apr 14, 2026 08:00-17:00 CDT

Hellbender Maintenance for March 14, 2026 for 8:00 to 17:00
Posted on Mar 10, 2026 - 15:08 CDT
Mar 12, 2026
MOVEit Planned Outage Thursday 3/12 from 3-5 p.m.
Completed - We’ve completed the upgrade successfully, and the system is now available.
Mar 12, 16:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 15:00 CDT
Scheduled - We will be upgrading MOVEit Transfer and MOVEit Automation on Thursday, March 12th from 3-5p.m. This upgrade will keep us in a vendor supported version of the software. Any MOVEit Automation jobs missed during the upgrade will be reviewed and manually re-run if needed. MOVEit Transfer file exchanges with vendors may resume after the upgrade.
Mar 9, 08:58 CDT
Unified Communication - North Node
Completed - The scheduled maintenance has been completed.
Mar 12, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:00 CDT
Scheduled - A code upgrade will be performed on the storage array. No service impact is expected.
Mar 11, 15:27 CDT
Mar 11, 2026

Unresolved incident: Campus and Hospital Contact Center Access for US Cellular Callers.

Mar 10, 2026
Hellbender Maintenance Updates [March]
Completed - The scheduled maintenance has been completed.
Mar 10, 14:14 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 08:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 10, 13:05 CST
Mar 9, 2026
Firewall upgrade
Resolved - This incident has been resolved.
Mar 9, 09:15 CDT
Monitoring - Firewall Management has been upgraded. There are some post-upgrade deploys that are flagged as inspection interrupting. We will do these between 11PM and midnight. Impact should be < 5 minutes as each firewall is updated.
Mar 8, 16:07 CDT
Investigating - Due to vendor announced critical vulnerabilities, DNPS will be updating the system used to manage the primary campus and healthcare firewalls. This upgrade will begin immediately and is expected to take 2-3 hours. No impact to network traffic is expected.
Mar 8, 13:44 CDT
Mar 8, 2026
Mar 7, 2026

No incidents reported.

Mar 6, 2026
Mar 5, 2026
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Cisco Finesse problem
Resolved - This incident has been resolved.
Mar 2, 08:13 CST
Identified - The issue has been identified and a fix is being implemented.
Mar 1, 11:16 CST
Investigating - Several people have reported that Cisco Finesse is having issues at the MU Hospital. Techs are looking into the problem now.
Mar 1, 10:12 CST
Mar 1, 2026
Cognos 12.1.1 Upgrade Outage
Completed - The scheduled maintenance has been completed.
Mar 1, 12:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 08:00 CST
Scheduled - Cognos will be unavailable from 8:00am-12:00pm Sunday, March 1, for an upgrade.
Feb 24, 09:44 CST
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Outbound calls to T-Mobile numbers are degraded
Resolved - This incident has been resolved.
Feb 26, 10:23 CST
Investigating - We are aware of an issue affecting outbound calls made between the campus phone system to phone numbers carried by T‑Mobile. Some callers may experience degraded call quality or be unable to complete calls. Our team is working with our upstream provider to identify the cause and resolve the issue.
Feb 26, 10:20 CST
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