Hellbender

Incident Report for UM IT Systems

Resolved

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Posted Sep 20, 2024 - 17:34 CDT

Monitoring

The performance issues correlate to the spike in user sessions starting and appear to have resolved. Mechanisms for reducing the effects of these spikes are being evaluated.
Posted Sep 06, 2024 - 16:14 CDT

Investigating

The hb-classes partition supporting teaching on the Hellbender HPC cluster is currently degraded. No other portions of the cluster are affected. Technicians are investigating.
Posted Sep 06, 2024 - 15:37 CDT
This incident affected: Other MU IT Services and Other UM IT Services.