A fix has been implemented to address the degraded functionality impacting the issuance of new physical cards. Services have been restored, and we are actively monitoring the system to ensure stability. ID Office card issuance is now functioning, though intermittent issues may still occur as we continue working with the vendor to validate full resolution. Mizzou Mobile ID services remain fully operational and unaffected. We will continue to provide updates as needed.
Posted Jun 10, 2026 - 11:46 CDT
Investigating
ID Office is currently experiencing degraded functionality affecting the issuance of new physical cards following the recent CS Gold upgrade. Mizzou Mobile ID services remain fully operational and are not impacted. Our team is actively working with the vendor to investigate and resolve the issue. Updates will be provided as more information becomes available.
Posted Jun 05, 2026 - 15:48 CDT
This incident affects: Other MU IT Services and Other UM IT Services.